Phone Inquiries: (844) 694-4404
We’d Love to Hear from You!
Phone: (844) 694-4404
Fax: (866) 842-8348
Customer Service Hours: Monday - Friday 7:30am - 4:00pm Pacific
In case of EMERGENCY, contact us 24 hours a day, 7 days a week, 365 days a year.
To start or stop service at an existing location, inquire about a Property Closing Information Request Form, or request start service connection at a location/property currently without a water and/or wastewater (sewer) connection (also known as a TAP), please visit our Service Forms page
to download the corresponding form. The forms are also located in the Contact Us page on My Utility Connect.
Submit your completed forms to Customer Service via email or fax.