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Welcome to
Carolina Water Service of NC

Latest News

snowstorm
Jan 30, 2026
  • Your Utility Services
  • Health & Safety
  • Community
As we prepare for another round of wintry weather this weekend, our top priorities remain providing reliable water and wastewater services to our customers and keeping our team members safe. If you experience a water or wastewater emergency, please call us at 1-800-525-7990. Customer service is available 24 hours a day, including weekends.
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Jan 21, 2026
  • Your Utility Services
  • Health & Safety
Severe winter weather is in the forecast. Stay safe and take necessary precautions.
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Jan 14, 2026
  • Community
  • Your Utility Services
With more cold weather in the forecast, it’s important to take a few simple steps to protect your home’s plumbing. Use the following quick tips to protect your home and indoor plumbing.

My Utility Account

Our online self-service portal lets you manage your utility account Anytime Anywhere!

  • Manage your account 24/7
  • View and pay bills
  • Monitor usage and save money
  • Set up alerts and reminders
  • Contact us directly
  • And More

Already have My Utility Account?

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Lead-Service-Lines-Survey-Homepage
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Let's Get the Lead Out!

Lead Service Lines are a danger to health. Does yours contain lead? Do a simple test to find out, then complete our Survey.

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Patty Potty Talks Toilets

And Patty says only 3 things should EVER go down yours — Pee, Poo, and Paper — toilet paper that is.

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Water Quality is Our Priority

We follow U.S. EPA monitoring and testing protocols to ensure your drinking water is safe.

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