utility rates are based on the cost of providing services to our customers. The rules under which we operate, and the prices charged for water and wastewater services, are approved by the North Carolina Utilities Commission.
CWSNC Sub 384 Final Order
For more information on your rates and upcoming rate cases, see the Rates & Regulations postings on our News page. For more general information on how utilities are regulated, please visit the North Carolina Utilities Commission website.
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