ID1920x260 About Us Service Man in Neighborhood

About Carolina Water Service of North Carolina

Carolina Water Service of North Carolina is a private water and wastewater utility provider. We take great pride in delivering safe and reliable utility services to residential and commercial customers in 38 counties across North Carolina.

But our commitment goes beyond providing essential utility services. We care about the health and wellbeing of our customers, employees, and our environment. And we actively contribute to the communities where we live and work. This commitment is expressed in our Company Purpose.

"We help people enjoy a better life and communities thrive."

You can learn more about us and the work we do in your community by following our News page.

Your Utility at a Glance

Carolina Water Service has been providing utility services for over 50 years, and all our activities are regulated by the North Carolina Utilities Commission and North Carolina Department of Environmental Quality. We employ utility professional who are a part of the community, and our head office is located in Charlotte.

Drinking Water Infrastructure

About Us Water Treatment Capacity Pictogram
Production Capacity
11,850,480 MGD

About Us Water Mains Mileage Pictogram
Distribution Mains
516 miles

About Us Water Potable Wells Number Pictogram
Potable Wells
284 Wells

About Us Water Storage Capacity Pictogram
Storage Capacity
8,383,115 MG

About Us Water Tanks Number Pictogram
Storage Tanks
229 Tanks


Wastewater Infrastructure

About Us Wastewater Treatment Capacity Pictogram
Treatment Capacity
6,858,694 MGD

About Us Wastewater Treatment Plants Number Pictogram
Treatment Plants
24 Plants

About Us Wastewater Collection Mains Mileage Pictogram
Collection Mains
63.9 miles

Investing in Your Utility

We're committed (and obligated by regulators) to invest in older systems to bring them up to modern standards, and maintaining all systems in optimal operating condition through upgrade and replacement programs. To that end, Carolina Water Service of North Carolina has invested over $20 million in capital improvements since its last rate case.

Even the smallest utility systems require significant investments. But unlike other public infrastructure — roads, bridges, airports, transit, etc. — most water and wastewater infrastructure is never seen, yet we rely on it 24/7. Learn more about how utility systems work.

Our Service Areas

We provide utility services to these North Carolina communities.

  • Abington
  • Amber Acres
  • Amber Acres North
  • Amber Ridge
  • Amherst
  • Ashley Hills
  • Bahia Bay
  • Bear Paw
  • Beechbrook
  • Belvedere Plantation
  • Bent Creek
  • Blue Ridge Manor - Ashe Lake - Beaver Creek
  • Blue Ridge Manor - Ashe Lake - Holiday Ln
  • Blue Ridge Manor - Ashe Lake - Nikanor
  • Bradfield Farms
  • Brandywine Bay
  • Buffalo Creek
  • Carolina Forest
  • Carolina Trace
  • Chapel Hills
  • College Park
  • Connestee Falls
  • Country Club Annex
  • Country Cross
  • Country Hills - Lemmond Acres
  • Crestview Estates
  • Crystal Moutain
  • Eagles Crossing
  • Eastgate
  • Eastwood Forest
  • Elk River
  • Fairfield Harbour
  • Fairfield Mountain
  • Fairfield Sapphire
  • FFM Apple Valley
  • Forest Hills
  • Forestbrook
  • Grandview
  • Harbor House
  • Harbour Point Farm
  • Heather Glen
  • Heathfield
  • Hidden Hollow
  • High Meadows
  • High Vista
  • Holly Acres
  • Hound Ears
  • Huntington Forest
  • Jordan Woods
  • Kings Grant
  • Larkhaven
  • Lindsey Point
  • Linville Ridge
  • LVS-Danby
  • Mason Landing
  • Meadow Glen
  • Misty Mountain
  • Monterrey
  • Mountain Air
  • Mt Mitchell
  • Neuse Woods
  • Oakdale Terrace
  • Oakes Plantation
  • Olde Lamp Place
  • Olde Pointe
  • Pinnacle Shores
  • Powder Horn
  • Quail Ridge
  • Queens Harbor
  • Ransdell Forest
  • Riverbend Estates
  • Riverpointe
  • Riverwood
  • Rutledge Landing North
  • Saddlewood
  • Sandy Trail
  • Sherwood Forest
  • Sherwood Park
  • Silverton
  • Ski Country
  • Ski Mountain
  • Stewarts Ridge
  • Stone Hollow
  • Suburban Heights
  • Sugar Mountain
  • Tanglewood Estates
  • Tanglewood South
  • The Ridges
  • Treasure Cove
  • Tuckahoe
  • Watauga Vista
  • Waterglyn
  • Westwood Forest
  • Whispering Pines
  • White Oak Plantation
  • Wilders Village
  • Wildlife Bay
  • Wildwood Green
  • Willowbrook
  • Winston Plantation
  • Winston Pointe
  • Wolf Laurel
  • Wood Trace
  • Woodhaven
  • Woodrun
  • Yorktown
  • Zemosa Acres