Phone Inquiries: (800) 525-7990
We’d Love to Hear from You!
Phone: (800) 525-7990
Fax: (866) 842-8348
Hours: 8:00am - 5:00pm Eastern
In case of EMERGENCY, contact us 24 hours a day, 7 days a week, 365 days a year.
To start or stop service at an existing location, inquire about a Property Closing Information Request Form, or request start service connection at a location/property currently without a water and/or wastewater (sewer) connection (also known as a TAP), please visit our Service Forms page
to download the corresponding form. The forms are also located under Contact Us on My Utility Connect
. Submit your completed form to Customer Service via email or fax.