Governor Roy Cooper has requested utilities to suspend disconnects for an additional 60 days with his Executive Order 124 on May 30, 2020.
Carolina Water Service, Inc. of North Carolina will continue to suspend disconnects due to non-payment until we receive the Governor's Executive Order to restart.
However, please do not accrue an excessive balance. This will make it hard for payment when the disconnects for non-payment do restart. If you need help with a payment plan or payment arrangement now, please call our Customer Service Team at (800) 525-7990.