ID1920x260 News Image Collage
IM768x260 News Image Collage

Important Notice: USPS-Related Payment Delays

Jul 26, 2023

Some customers have reported delayed bills and payments because of USPS delivery delays. If you’re used to receiving paper bills and/or paying by mail, please allow more time for payments to reach us. This will help us keep your account current and avoid potential late fees.

Go Paperless and Skip the Mailbox
My Utility Account, our desktop and mobile customer portal, lets you manage your utility account online. Sign into My Utility Account and update your account preferences to pay your bill online or via text - no postage required.
We understand everyone’s payment preferences are unique, which is why we offer multiple convenient online payment options.

Go Paperless
With Paperless Billing, you'll receive your bills electronically via e-mail – no USPS-related delays! Pay and view your bills via our secure customer portal.
Paperless billing is presented as an option during account registration. Paperless billing can also be managed by the customer under the My Account module at the bottom of the screen.

Enroll in Autopay
Eliminate the concern of late mail-in payments by enrolling in Auto Pay. Your bill amount will be automatically deducted from your preferred payment method on the due date. Simplify the payment process and benefit from the convenience of online billing.

Receive Payment Alerts
My Utility Account is designed to provide you with greater payment flexibility and convenience. Set up payment alerts to remind you of upcoming bill-due dates and never miss a payment again!

Register Your Account Today
When you register for My Utility Account, you can also:
· Sign up for text or e-mail water service alerts.
· View and compare your water usage over time.
· Enroll in a flexible payment plan. And more!