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Switch to Paperless Billing Statements!

May 11, 2023
When you switch over to paperless billing, instead of receiving a paper bill in the mail, you’ll get an e-mail or text alert notifying you of your current bill amount and due date.

With paperless billing, all your account information will still be available to view when you log in to My Utility Account. It’s free and easy to select paperless when you register for My Utility Account, or you can update your account preferences and go paperless any time!

Why Choose Paperless?

Paperless billing is convenient and secure. It also clears the paper clutter of a monthly bill statement and eliminates the risk of USPS-related payment delays.

Additional advantages of paperless billing include:

• Easy access to utility account information.
• Payment arrangement and auto-payment options.
• Text or e-mail bill pay reminder notifications.
• Save money on envelopes and stamps.
• Lower risk of identity theft.
• Environmentally friendly.

With all your account information securely stored online, you can view, save, and print past bill statements.

If you would like to switch back to traditional bills, you can opt back into paper bills at any time by unchecking the “Paperless Bill” option.

How It Works

Paperless billing is presented as an option when you first register for My Utility Account. Paperless billing can also be selected at any time from the My Account module. Open Notification Preferences and select the checkmark next to “Paperless Bill” at the bottom of the screen.

When you update your account, please ensure that we have the correct contact information to reach you. Confirm your e-mail and phone number are up to date, so you receive all important bill-due notifications and alerts.

Don't Have an Online Account Yet?

Register for My Utility Account today to manage your utility account anytime, anywhere. Visit online to sign up and sign in. If you need assistance creating an account, please contact our Customer Service team.

Convenient, Secure, 24/7. Switch to Paperless Billing!