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Misty Mountain NC - Control panel issue and BWA

START DATE:

Jul 03, 2025 09:30 AM

END DATE:

Jul 10, 2025 17:00 PM

Customers: All (149)

This is a courtesy message from Carolina Water Service Inc. of North Carolina, your local water provider for the Misty Mountain community.

Customers will experience periods of low pressure and or outages in the distribution system due to a control panel issue at the well which has been resolved.  Periods of low or no pressure in the distribution system increase the potential for back siphonage and the introduction of bacteria into the water system.

As a precautionary measure, once water is restored consumers boil all water used for human consumption (including, drinking, making ice, brushing teeth, washing dishes, and food preparation). As an alternative, bottled water may be used.  The North Carolina Division of Water Resources Public Water Supply Section has been contacted concerning this event.

Vigorous boiling for one minute should kill any disease-causing organisms that may be present in the water.    

 

This office is strongly urging the water consumers to conserve water whenever possible as the storage tank refills.  Customers will be notified by a second phone notification message once the Boil Advisory has been rescinded.

 

This was a courtesy message from Carolina Water Service Inc. of North Carolina, your local water provider.  We apologize for any inconvenience this may cause and appreciate your patience.  If you have any questions or concerns, please contact our Customer Service Department at 1-800-525-7990.

 

Thank you.