ID1920x260 Alerts Female Utility Worker with Service Truck
IM768x260 Alerts Female Utility Worker with Service Truck

Service Alerts

Alerts and important service notifications are posted here. You can also receive these via automated email, text, and voice notifications with a My Utility Account learn more.

Current Service Alerts

Un-programmed and programmed events

Upcoming Service Alerts

Programmed maintenance and infrastructure work
No alerts at this time

Resolved Service Alerts

Recent Alerts rescinded or resolved
  • Resolved

    Sanlando - Precautionary Boil Water Notice

    START DATE:

    Nov 30, 2023

    END DATE:

    To Be Determined
    This is an important message from Sunshine Water Services, for certain Sanlando customers. Due to a water main break at 145 Tarrytown Trail, we have issued a Precautionary Boil Water Notice to the following specific homes. Tarrytown Trail - 135, 138, 139, 140, 141, 143, 144, 145, 146, 147, 148, 149 Katrina Cove - 2, 3, 4, 5 Dutchman Cove - 2, 3 Wooden Shoe Lane - 1, 2, 3, 4, 5, 6, 7, 8 Windmill Way - 101, 102, 103, 105, 106, 107, 109, 116 Horseman Cove - 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15,16 Hudson Cove - 2, 3, 4, 5 Sleepy Hollow Cove - 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16
    Learn More
  • Resolved

    Lake Saunders - Precautionary Boil Water Notice

    START DATE:

    Nov 23, 2023

    END DATE:

    To Be Determined
    This is an important message from Sunshine Water Services, for Lake Saunders customers. If you have been impacted, you will have received a door tag from us as well. We completed emergency repairs to your water system yesterday.
    Learn More
  • Resolved

    Precautionary Boil Water Notice - Crownwood/Golden Hills

    START DATE:

    Oct 11, 2023

    END DATE:

    To Be Determined
    A precautionary Boil Water Advisory in effect within the potable water system in the Crownwood & Golden Hills service area
    Learn More
  • Resolved

    Precautionary Boil Water Notice - Crownwood/Golden Hills

    START DATE:

    Sep 26, 2023

    END DATE:

    To Be Determined
    On the morning of September 26, SWS experienced a water main break in the area of NW 8th Terrace in Golden Hills. 16 homes have been impacted. Doors of homes have been tagged with a precautionary boil water notice.
    Learn More
  • Resolved

    Planned Water Outage - Certain Cypress Lakes Customers

    START DATE:

    Sep 25, 2023

    END DATE:

    To Be Determined
    There is a scheduled water outage in Cypress Lakes on Ultra Dr., Purple Martin Dr., Sandcrane Trl., Snowy Blover Dr., and Herring Gull Pl. on Monday, September 25, 2023
    Learn More