In observance of the Thanksgiving holiday, our offices will be closing at noon local time on Wednesday, November 26 and will reopen on Monday, December 1. We will be managing emergency service calls only.

You can pay your bill over the phone or click here to manage your account online.

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Latest News

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Nov 25, 2025
  • Community
  • Water & Wastewater Facts
Keep fats, oils, grease and wet wipes out of the pipes. Help protect your water system and only flush the 3 P's: Pee, Poo and (Toilet) Paper!
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Nov 21, 2025
  • Your Utility Services
  • Community
A hearing regarding Illinois American Water’s proposed acquisition of Prairie Path Water Co. has been scheduled by the Illinois Commerce Commission.
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Oct 29, 2025
  • Your Utility at Work
  • Community
This year, Prairie Path Water Company is investing approximately $8.5M to support continued reliable service.

My Utility Account

Our online self-service portal lets you manage your utility account Anytime Anywhere!

  • Manage your account 24/7
  • View and pay bills
  • Monitor usage and save money
  • Set up alerts and reminders
  • Contact us directly
  • And More

Already have My Utility Account?

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Let's Get the Lead Out!

Lead Service Lines are a danger to health. Does yours contain lead? Do a simple test to find out, then complete our Survey.

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Patty Potty Talks Toilets

And Patty says only 3 things should EVER go down yours — Pee, Poo, and Paper — toilet paper that is.

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Water Quality is Our Priority

We follow U.S. EPA monitoring and testing protocols to ensure your drinking water is safe.

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