Happy Holidays! In observance of the Christmas and New Year’s holidays, our offices will experience some closures. In observance of Christmas, our office will be closed beginning Dec. 24, 2025, at noon and through Dec. 26. We will resume our normal business hours on Monday, Dec. 29, 2025. In observance of New Year’s Day, our office will be closed on Thursday, Jan. 1, 2026, resuming normal business hours on Friday, Jan. 2, 2026.
When our offices are closed, our team members will support emergency service calls only. You can pay your bill over the phone or click here to manage your account online.
Self-Service Portal
Send us your inquiry quickly at any time from any device.
(877) 294-8890
Our Customer Service agents would be pleased to serve you M-F, 8 AM to 5 PM Central.
24 Hrs - 365 Days a Year
Current Service Alerts
Service Forms can be found on the My Utility Account Service Forms page. You do not have to be registered to use this feature.
PO Box 70723 Philadelphia, PA 19176-0723