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About Tennessee Water Service

Tennessee Water Service is a private water utility provider. We take great pride in delivering safe and reliable utility services to Chalet Village North customers.

But our commitment goes beyond providing essential utility services. We care about the health and wellbeing of our customers, employees, and our environment. And we actively contribute to the communities where we live and work. This commitment is expressed in our Company Purpose.

"We help people enjoy a better life and communities thrive."

You can learn more about us and the work we do in your community by following our News page.

Your Utility at a Glance

Tennessee Water Service is regulated by the Tennessee Public Utility Commission and the Tennessee Department of Environment and Conservation. We employ local utilities professionals, with an office located in Chalet Village North.

Drinking Water Infrastructure

About Us Water Treatment Capacity Pictogram
Production Capacity
.119 MGD

About Us Water Mains Mileage Pictogram
Distribution Mains
11 miles

About Us Water Potable Wells Number Pictogram
Potable Wells
2 Wells

About Us Water Surface Plants Number Pictogram
Purchased Water Connection
1 Connection to City of Gatlinburg

About Us Water Storage Capacity Pictogram
Storage Capacity
.11 MG

About Us Water Tanks Number Pictogram
Storage Tanks
2 Tanks

Investing in Your Utility

We're committed (and obligated by regulators) to invest in older systems to bring them up to modern standards, and maintaining all systems in optimal operating condition through upgrade and replacement programs. These are our most recent capital investments in your utility.

Total $.965 Million
2021 $.068 Million
Next 5 Years $.897 Million

Even the smallest utility systems require significant investments. But unlike other public infrastructure — roads, bridges, airports, transit, etc. — most water infrastructure is never seen, yet we rely on it 24/7. Learn more about how utility systems work.