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Welcome to
Tennessee Water Service

Latest News

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Jun 24, 2025
  • Community
  • Health & Safety
To help keep everyone in your family safe and healthy all summer long, review some basic safety tips and precautions.
My Utility Account
Jun 10, 2025
  • Your Utility at Work
  • Your Utility Services
Our online portal is a powerful tool to help you manage your account. Watch our how-to videos on registering, logging in, and clicking through each section.
Customer Notice
Jun 04, 2025
  • Your Utility Services
Notice is hereby given that Tennessee Water Service, Inc. (“TWS”) has filed a Joint Petition seeking approval of the acquisition of TWS’ water system by American Water Works Company, Inc. ("AWWC").

My Utility Account

Our online self-service portal lets you manage your utility account Anytime Anywhere!

  • Manage your account 24/7
  • View and pay bills
  • Monitor usage and save money
  • Set up alerts and reminders
  • Contact us directly
  • And More

Already have My Utility Account?

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Let's Get the Lead Out!

Lead Service Lines are a danger to health. Does yours contain lead? Do a simple test to find out, then complete our Survey.

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Water Quality is Our Priority

We follow U.S. EPA monitoring and testing protocols to ensure your drinking water is safe.

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