Customer Service

Customer Notices

The following notice is for Galena customers only.

Customer Notice - Galena Territory


Attention Whispering Hills Customers

Apr 22, 2022

Prairie Path Water Company invites you to attend a customer workshop.

Our customer workshop will be on Saturday, May 7, 2022, from 10:00 am to 12:00 p.m at the Johnsburg Community Club, which is located at 2315 West Church Street, Johnsburg, Illinois 60051.

During the workshop, it will be an excellent opportunity to meet some of the certified operators and other utility staff members dedicated to providing you with quality water service. You will also have the chance to ask questions of our Customer Service Representatives regarding any billing questions, discuss our water flushing program with local operators, and planned capital improvements.

Topics of discussion will also include water quality, monthly rates, customer service, our flushing program, billing, and capital projects.

We thank you in advance for your cooperation, and we look forward to seeing you on Saturday, May 7th.

Should you have any questions, don't hesitate to contact a customer service representative at (800) 831- 2359.