Customer Service

Customer Notice - Galena

The Illinois EPA's rules require that Prairie Path Water Company send the radium customer notice (linked below) to all Galena Territory customers. However, the well with elevated radium levels does not provide water to Thunder Bay or Eagle Ridge customers. Therefore, if you live in the Thunder Bay or Eagle Ridge areas, you were not impacted, but again we were required to send the radium notice to all customers.

The Shenandoah area was the only area affected, and the well with the elevated radium level is not the only well or water source in Shenandoah. The water in the Shenandoah area is blended with a second well. Also, the Company’s most recent radium test came back below the state’s maximum contaminant level.

Please click here for more information: Radium FAQs