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Have you noticed higher usage on your bill?

Need help reviewing your bill or usage?

We are happy to review your bill with you and investigate for possible leaks. If a leak is identified and it gets fixed, we will provide a Leak Adjustment. If you need help catching up on your bill, we can work with you to set up a payment plan.

For help identifying possible reasons for a higher-than-normal bill please visit FAQ's here.

Leak Detection FAQ's


How do I know I have a leak? Your water meter can be used to test for leaks in your plumbing – it’s easy, free, and could save you money on water usage – and even costly plumbing repairs. Read our post on Water Meters & Leaks to learn how.

Will a leak stop on its own? No, a leak will likely get worse over time. It may also be a sign of an impending failure. It needs to be repaired, or the fixture replaced.

How do I apply for a Leak Adjustment? To apply for a Leak Adjustment, you must contact us once the leak has been repaired and provide receipts for plumbing services and/or supplies purchased to fix the leak.

To manage your account online, please visit account.myutility.us.