Happy Holidays! In observance of the Christmas and New Year’s holidays, our offices will experience some closures. In observance of Christmas, our office will be closed beginning Dec. 24, 2025, at noon and through Dec. 26. We will resume our normal business hours on Monday, Dec. 29, 2025. In observance of New Year’s Day, our office will be closed on Thursday, Jan. 1, 2026, resuming normal business hours on Friday, Jan. 2, 2026.
When our offices are closed, our team members will support emergency service calls only. You can pay your bill over the phone or click here to manage your account online.
Once you've tested your water service line, please complete our secure online survey.
Lead Service Line Survey
Learn about lead in drinking water and why it's a public health priority
Learn About Lead
Test your water service line to see if it could be made of lead
Test Your Line
Thanks for helping us with this important work
If you wish to learn more about the lead inventory initiative, or get information on your identified service line material, please email lead.lines@nexuswg.com.