Latest News

Hurricane Helene Generators SC
Oct 15, 2024
  • Your Utility Services
  • Health & Safety
  • Community
Now that we are past Hurricane Helene’s wrath, we wanted to share how much we appreciate your cooperation and understanding with our system recovery efforts. We are proud of how we all rose to the occasion and prioritized safety of your water services and our workers.
CWSNC Helene
Oct 14, 2024
  • Community
  • Your Utility Services
It is an honor and a privilege to deliver critical water and/or wastewater service to you, our friends and neighbors. We are heartbroken by the devastation caused by Hurricane Helene across Western NC. While it will take time to rebuild, we have the expertise and commitment needed to tackle the challenges ahead.
CWSNC Utility Truck
Oct 11, 2024
  • Health & Safety
  • Your Utility Services
  • Your Utility at Work
Restoration efforts continue across Carolina Water Service of North Carolina’s Western Region. To ensure you receive the latest information, please sign up for text, email, or phone alerts by creating a My Utility Account.
CWSNC Utility Truck
Oct 10, 2024
  • Your Utility at Work
  • Your Utility Services
  • Health & Safety
System updates for Western North Carolina Mountain Region. To ensure you receive the latest information, please sign up for text, email, or phone alerts by creating a My Utility Account. We appreciate your patience, words of encouragement and the kindness you’ve shared with our crews and customer experience teams.
ID1920x260-Service-Forms
Oct 09, 2024
  • Your Utility at Work
  • Your Utility Services
We focus on providing quality and efficient customer service every week of the year, but this week is Customer Service Week, across many industries.
CWSNC Utility Truck
Oct 09, 2024
  • Your Utility at Work
  • Your Utility Services
  • Community
To ensure you receive the latest information, please sign up for text, email, or phone alerts by creating a My Utility Account. We appreciate your patience and the kindness you’ve shared with our crews working in your communities.
CWSNC Utility Truck
Oct 08, 2024
  • Community
  • Your Utility at Work
  • Your Utility Services
Restoration efforts continue across Carolina Water Service of North Carolina’s Western Region. To ensure you receive the latest information, please sign up for text, email, or phone alerts by creating a My Utility Account.
CWSNC Utility Truck
Oct 07, 2024
  • Your Utility Services
  • Your Utility at Work
  • Community
Our commitment to our customers and teammates remains the same – to restore services as quickly as possible, while remaining focused on safety. Our efforts are moving in the right direction.
your safety and the reliability of our services are our top priorities (1)
Oct 07, 2024
  • Your Utility at Work
  • Your Utility Services
We are a week and a half out from the storm and wanted to update you on where things stand with Blue Granite water systems, as five are currently affected.
CWSNC Utility Truck
Oct 06, 2024
  • Your Utility Services
  • Your Utility at Work
  • Community
Our commitment to our customers and teammates remains the same – to restore services as quickly as possible, while remaining focused on safety. Our efforts are moving in the right direction.
CWSNC Utility Truck
Oct 05, 2024
  • Your Utility Services
  • Your Utility at Work
  • Community
Our commitment to our customers and teammates remains the same – to restore services as quickly as possible, while remaining focused on safety. Our efforts are moving in the right direction.
your safety and the reliability of our services are our top priorities
Oct 05, 2024
  • Your Utility at Work
  • Your Utility Services
CWSNC Utility Truck
Oct 04, 2024
  • Community
  • Your Utility at Work
  • Your Utility Services
Our commitment to our customers and teammates remains the same – to restore services as quickly as possible, while remaining focused on safety. Our efforts are moving in the right direction.
conservation-rain-barrel
Oct 04, 2024
  • Your Utility Services
  • Community
  • Your Utility at Work
Power is being restored and we are, thankfully, able to rescind more of the boil water advisories. Our crews are still managing generators in some areas to keep the wells running and the system pressurized. All others are running safely and efficiently as always.
CWSNC Utility Truck
Oct 03, 2024
  • Your Utility Services
  • Your Utility at Work
  • Health & Safety
As we tackle this catastrophic event in Western NC, we are committed to keeping our customers updated on our progress.
leadserviceline
Oct 03, 2024
  • Your Utility at Work
  • Your Utility Services
  • Health & Safety
CWSNC Utility Truck
Oct 02, 2024
  • Your Utility at Work
  • Your Utility Services
Safety remains our priority as we continue to assess our systems and begin initiating repairs and restoration. While this work takes time, we are making progress. Thank you for your understanding!
glass of water (stock) 2 r
Oct 02, 2024
  • Your Utility at Work
  • Your Utility Services
Power is gradually being restored, with some systems coming back online overnight. Several systems continue to operate on generator power. No additional outages have been reported. Two boil water advisories were lifted yesterday. Sampling continues to be completed.
Untitled design (57)
Oct 02, 2024
  • Your Utility Services
  • Your Utility at Work
Massanutten Public Service Corporation is addressing critical water and wastewater investments to upgrade the local water and wastewater systems.
CWSNC Utility Truck
Oct 01, 2024
  • Community
  • Health & Safety
  • Your Utility Services
We recognize the hardship and uncertainty that each of our customers and teammates are experiencing. Please know that our team continues to work hard to restore service.