Latest News

womans-hand-under-tap-trickle-of-water
Jul 19, 2023
  • Your Utility Services
  • Your Utility at Work
We apologize for this issue and want you to know we are working hard to resolve it. We are investing about $8 million in a new water treatment system to improve drinking water service to customers.
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Jun 23, 2023
  • Health & Safety
  • Your Utility Services
Please check your service line to see if it is made of lead or lead components and submit a quick survey.
resizedSurvey
Jun 22, 2023
  • Health & Safety
  • Your Utility Services
Please check your service line to see if it is made of lead or lead components and submit a quick survey.
resizedSurvey
Jun 21, 2023
  • Health & Safety
  • Your Utility Services
Please test the service line at your property and check to see if it is made of lead or lead components then submit your results in our survey!
websitelead
Jun 20, 2023
  • Health & Safety
  • Your Utility at Work
We're required to verify water service line materials in order to comply with the US Environmental Protection Agency’s (EPA) Lead and Copper Rule Revision (LCRR) per the Biden-Harris Get the Lead Out Partnership.
water-hose-and-backyard-pond-cross-connection-risk
Jun 20, 2023
A deduction meter can be used to identify and deduct water usage that does not discharge into the wastewater facilities.
childs-hands-cupping-water-from-water-fountain
Jun 20, 2023
  • Your Utility Services
  • Your Utility at Work
We have made changes to the treatment process to help to resolve the water discoloration and are keeping TCEQ (Texas Commission on Environmental Quality) advised of the changes being made.
woman-shopping-for-washing-machine
Jun 20, 2023
  • Conservation & Environment
  • Your Utility Services
Water efficiency and conservation rebates for NC residents.
only-flush-toilet-paper-no-wipes-in-the-pipes
Jun 12, 2023
  • Community
  • Your Utility Services
We'll be hosting a customer meeting Monday, June 19, from 4 to 7 pm at the Elkton Community Center, 20593 Blue and Gold Drive, Elton, Virginia.
Paperless Billing
Jun 01, 2023
  • Your Utility Services
We are pleased to offer a paperless billing option to our customers! Instead of receiving a paper bill, you can sign up to receive your water bill electronically via e-mail.
DonateBloodFL2website
May 31, 2023
  • Community
The event will be taking place on June 28th at the Wekiva Hunt Club office parking lot located at 197 N. Hunt Club Blvd., Longwood.
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May 30, 2023
  • Rates & Regulations
  • Your Utility Services
  • Your Utility at Work
New water and wastewater rates come into effect May 28, 2023. These will be reflected on your June bill.
shutterstock_2223351521
May 26, 2023
  • Your Utility Services
  • Rates & Regulations
We review our Index Rate each year to support reliable water and wastewater service. Effective May 31, 2023, the Index Rate will be increasing. Please click here for more information.
Water Grades MeMe_LAwebsite
May 12, 2023
  • Health & Safety
  • Your Utility at Work
These high marks are a testament to our employees who work hard every day to deliver safe, reliable service to their friends and neighbors.
Paperless Billing
May 10, 2023
  • Your Utility Services
Paperless billing is convenient and secure. It also clears the paper clutter of a monthly bill statement. Make the switch today!
filling-water-pitcher-from-tap
May 08, 2023
  • Conservation & Environment
  • Water & Wastewater Facts
This week kicks off Drinking Water Week, a decades-long tradition led by the American Water Works Association.
important-customer-notice
May 05, 2023
  • Your Utility Services
  • Community
The Low-Income Household Water Assistance Program is available to eligible individual households that pay for their own water and sewer and meet low-income requirements.
childs-hands-cupping-water-from-water-fountain
May 01, 2023
  • Your Utility Services
  • Rates & Regulations
CUII hereby gives notice of intent to submit its estimated billing procedures for Commission review on or before May 02, 2023.
watermain-flushing-utility-worker-fire-hydrant
Apr 28, 2023
  • Health & Safety
  • Water & Wastewater Facts
Watermain Flushing is part of annual drinking water and fire hydrant system maintenance.
WaterWalkRun23-color
Apr 28, 2023
  • Conservation & Environment
  • Community
Join us and your Fairbanks neighbors at our 30th annual celebration of National Drinking Water Week.