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Carolina Water Service of North Carolina Investing $34.2 Million in Upgrades

Carolina Water Service of North Carolina is addressing critical water and wastewater investments to upgrade the local water and wastewater systems. Approximately $34.2 million of investment is underway including installing over 3,400 feet of water main and almost three miles of sewer main.

Don Denton, President of Carolina Water Service of North Carolina, said, “While much of the country’s water and wastewater systems often go unnoticed, they deliver life-sustaining and public health support every single day. These systems are aging and need continuous investment to avoid crisis situations like we’ve seen in communities where investment needs are ignored. At Carolina Water Service of North Carolina we work hard to upgrade our local systems so our customers can continue to trust the service we deliver now and in the future. Our customers support these important investments by paying their bill.”

According to Denton, investments include, among others, the following:

- Replacing and rehabilitating over 3,400 feet of water main.

- Replacing and lining over 14,500 feet of sewer main.

- Upgrading the Kinnakeet Shores water treatment plant to support emergency operations.

- Replacing the Brandywine Bay wastewater treatment plant to meet effluent limits.

- Upgrading water meter technology to provide customers with accurate, timely water usage data.

- Installing a new pump station in Sugar Mountain.

- Designing a new wastewater treatment plant in Bent Creek.

Rob Powelson, President and CEO of National Association of Water Companies (NAWC) said, “Communities nationwide are facing massive fiscal challenges to replace water and wastewater infrastructure and effectively manage their systems. Water-related services are extremely capital intensive – more so than electric, natural gas and telecom – which is why it is important water companies take a proactive investment strategy to ensure our country’s water future. We commend Carolina Water Service of North Carolina for their continued focus on investment that goes a long way toward ensuring safety and reliability.”

If a Carolina Water Service of North Carolina customer is impacted by construction in their community, the utility will provide important information about any action needed. To ensure customer alerts and notifications are received, customers are encouraged to sign up for online account management via My Utility Account. At My Utility Account, customers can set their alert notification preferences, sign up for paperless billing, pay their bill and more. To learn more about Carolina Water Service of North Carolina or to sign up for My Utility Account, visit

About Carolina Water Service of North Carolina – Carolina Water Service of North Carolina is a private water and wastewater utility provider delivering safe and reliable service across 38 counties in North Carolina. Carolina Water Service of North Carolina cares about the health and wellbeing of customers, employees and the environment. Employees actively contribute to the communities where they live and work. This commitment is expressed in the Company Purpose, "We help people enjoy a better life and communities thrive." For more information visit Carolina Water Service of North Carolina’s website. Follow on Facebook, Twitter or LinkedIn