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Water Conservation Notice

Jun 03, 2022

Dear Customer:

Due to the lack of rainfall and the increased temperatures, Corix Utilities (Texas) is moving to Stage 2 in our Drought Contingency Plan that was approved on April 30, 2019. 

When combined storage in Lake Buchanan and Lake Travis falls below 1.4 million acre-feet our Drought Contingency Plan dictates, we enter Stage 2.  LCRA announced this event will occur in the coming weeks.  The Central Texas Groundwater Conservation District in Burnet County and the Blanco-Pedernales Groundwater Conservation District in Blanco County have both instigated their Drought Contingency Plans at this time.

What Stage 2 Requirements mean for Corix Customers

  1. You must repair a controllable leak, including a broken sprinkler head, a leaking valve, leaking or broken pipes, or a leaking faucet.
  2. You should not operate an irrigation system with:
    1. A broken head
    2.  A head that is out of adjustment and the arc of the spray is over a street or parking area, or 
    3. A head that is fogging or misting because of excessive water pressure, or 
  3. During irrigation you should not allow water:
    1. To run off property and form a stream of water in a street, or 
    2.  To pool in a street or parking lot. 

Despite recent rains, our area remains in severe drought. For more information on Water Conservation and tips to reduce water use, please visit our website at:

https://www.myutility.us/CorixTexas/education/water-conservation

If you have any questions regarding this matter, you may contact Robert Hicks at 512-306-4002.

Sincerely,

R. Darrin Barker

President

Corix Utilities (Texas)


Attention Spicewood Customers

May 13, 2022

May 2, 2022

Dear Customer:

The Spicewood Beach water system, PWS ID TX0270011, has violated the monitoring and reporting requirements set by Texas Commission on Environmental Quality (TCEQ) in Title 30, Texas Administrative Code (30 TAC), Section 290, Subchapter F. Public water systems that treat surface water and/or ground water under the direct influence of surface water are required to submit monthly operating reports with operational data of the treatment, disinfection and quality of the water provided to their customers.

We failed to monitor and/or report the following constituents: Individual/Combined Filter Effluent, Individual/Combined Filter Effluent, and Contact Time.

These violations occurred in the monitoring period February 2021.

Results of regular monitoring are an indicator of whether or not your drinking water is safe. We did not complete all monitoring and/or reporting for surface water constituents, and therefore TCEQ cannot be sure of the safety of your drinking water during that time.

We are taking the following actions to address this issue:

These violations occurred during Winter Storm Uri in February 2021. The loss of electricity and freezing weather caused issues at our water treatment plant. During this time a boil water notice was issued and was in effect until all the issues were corrected.

Please share this information with al people who drink this water, especially those who may not have received this notice directly (i.e. people in apartments, nursing home, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions regarding this matter, you may contact Gloria Broussard at 512-306-4001.

Sincerely,

 

R. Darrin Barker

President

Corix Utilities (Texas)


Attention Lometa Customers

May 13, 2022

May 2, 2022

Dear Customer:

The LOMETA REGIONAL WATER SYSTEM, PWS ID TX1410002, has violated the monitoring and reporting requirements set by Texas Commission on Environmental Quality (TCEQ) in Title 30, Texas Administrative Code (30 TAC), Section 290, Subchapter F. Public water systems that treat surface water and/or ground water under the direct influence of surface water are required to submit monthly operating reports with operational data of the treatment, disinfection and quality of the water provided to their customers.

We failed to monitor and/or report the following constituents: Individual/Combined Filter Effluent.

These violations occurred in the monitoring period February 2021.

Results of regular monitoring are an indicator of whether or not your drinking water is safe. We did not complete all monitoring and/or reporting for surface water constituents, and therefore TCEQ cannot be sure of the safety of your drinking water during that time.

We are taking the following actions to address this issue:

These violations occurred during Winter Storm Uri in February 2021. The loss of electricity plus the freezing weather caused issues at the water treatment plant. A boil water notice was issued to all customers until all the issues were resolved.

Please share this information with all people who drink this water, especially those who may not have received this notice directly (i.e., people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions regarding this matter, you may contact Gloria Broussard at 512-306-4001.

Sincerely,

R. Darrin Barker

President

Corix Utilities (Texas)


Attention Paradise Point Customers

May 13, 2022

May 2, 2022

Dear Customer:

The Paradise Point water system, PWS ID TX1500008, has violated the monitoring and reporting requirements set by Texas Commission on Environmental Quality (TCEQ) in Title 30, Texas Administrative Code (30 TAC), Section 290, Subchapter F. Public water systems that treat surface water and/or ground water under the direct influence of surface water are required to submit monthly operating reports with operational data of the treatment, disinfection and quality of the water provided to their customers.

We failed to monitor and/or report the following constituents: Individual/Combined Filter Effluent, Individual/Combined Filter Effluent, Contact Time, and Entry Point/Distribution Disinfectant Residual.

These violations occurred in the monitoring period February 2021.

Results of regular monitoring are an indicator of whether or not your drinking water is safe. We did not complete all monitoring and/or reporting for surface water constituents, and therefore TCEQ cannot be sure of the safety of your drinking water during that time.

We are taking the following actions to address this issue:

These violations occurred during Winter Storm Uri in February 2021. The loss of electricity and freezing weather caused issues at our water treatment plant. During this time a boil water notice was issued and was in effect until all the issues were corrected.

Please share this information with al people who drink this water, especially those who may not have received this notice directly (i.e. people in apartments, nursing home, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions regarding this matter, you may contact Gloria Broussard at 512-306-4001.

Sincerely,

R. Darrin Barker

President

Corix Utilities (Texas)


Spicewood Beach, Quail Creek, Summit Springs and Bonanza Beach Customers

Apr 22, 2022

The Burnet County Central Texas Groundwater Conservation District has requested that all customers adhere to voluntary water conservation measures. Mitchell Sodek, General Manager of the district, has requested that everyone reduce their water usage so they can achieve a 20% reduction in groundwater usage.

Tips for Water Conservation can be found on our website under Education.

Please contact Bobby Hicks at 512-306-4002 if you have any questions. 


Lake Buchanan Customer Notice

Apr 22, 2022

The LAKE BUCHANAN, PWS ID TX 1500037, has violated the monitoring and reporting requirements set by the Texas Commission on Environmental Quality (TCEQ) in Title 30, Texas Administrative Code (30 TAC) Section 290, Subchapter F. Public water systems that treat surface water and/or ground water under the direct influence of surface water are required to submit monthly operating reports with operational data of the treatment, disinfection and quality of the water provided to their customers.

We failed to monitor and/or report the following constituents:

1.) We failed to Monitor and Report the Individual and Combined Filter Effluent,

2.) We failed to Monitor and Report our disinfectant Contact Time,

3.) We failed to Monitor and Report or Entry Point Disinfectant Residual.

These violations occurred in the monitoring period of February 2021. Results of regular monitoring are an indicator of whether or not your drinking water is safe. We did not complete all monitoring and/or reporting for surface water constituents, and therefore TCEQ cannot be sure of the safety of your drinking water during that time.

We are taking the following actions to address this issue:

These violations occurred during the major February 2021 freeze event, Winter Storm Uri. We lost electricity and many of our monitoring and chemical lines froze. During this time a boil water advisory was issued. When we had power we returned to normal operations, monitoring, and reporting.

When we were back in compliance with all regulatory requirements, we lifted the boil water advisory.

Please share this information with all people who drink this water, especially those who may not have received this notice directly (i.e., people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions regarding this matter, you may contact Gloria Broussard at 512-306-4001.


Smithwick Mills: High Turbidity Readings

Feb 02, 2022

Dear Corix Customer:

The Texas Commission on Environmental Quality (TCEQ) sets minimum water quality standards for public drinking water. These standards include enforceable treatment technique requirements for drinking water. Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites that can cause symptoms such as nausea, cramps, diarrhea, and associated headaches. You do not need to use an alternative water supply.

The SMITHWICK MILLS COMMUNITY, PWS ID TX0270045, failed to meet the minimum treatment technique requirements for the month of OCTOBER 2021. Specifically, our water system had More than 5% of the combined filter effluent turbidity readings were above the 0.3 NTU for the month.

Smithwick Mills had equipment malfunctions with its alarm system and its alum feed system during the last weekend of October which resulted in the high turbidities. The equipment was repaired and the plant has returned to normal operations.

Please share this information with all people who drink this water, especially those who may not have received this notice directly (i.e, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions regarding this matter, you may contact Gloria Broussard at 512-306-4001


Notice of Intent to Purchase Water Facilities and to Transfer Water Service Area Under CCN No. 11656 From Buena Vista Water System, LLC in Burnet County TX

Jan 12, 2022
Docket No. 52692
Notice to Current Customers, Neighboring Systems, and Cities
CORIX UTILITIES (TEXAS), INC., CERTIFICATE OF CONVENIENCE AND NECESSITY (CCN) NO. 13227, NOTICE OF INTENT TO PURCHASE WATER FACILITIES AND TO TRANSFER WATER SERVICE AREA UNDER CCN NO. 11656 FROM BUENA VISTA WATER SYSTEM, LLC IN BURNET COUNTY, TEXAS

Date Notice Mailed: _January 10, 2022___
(Name of Customer, Neighboring System, or City)

Corix Utilities (Texas), Inc. 1812 Centre Creek Drive, Suite 100 Austin, TX 78754 has submitted an application with the Public Utility Commission of Texas (Commission) to purchase all of the water facilities and to transfer water certificated service area under CCN No. 11656, in Burnet County, TX from:
Buena Vista Water System, LLC P.O. Box 868 Navasota, TX 77868

The sale is scheduled to take place if approved by the Commission (Texas Water Code § 13.301).

The transaction and the transfer of the CCN includes the following subdivision:
Buena Vista.

The requested area includes 125 customer connections, is located approximately 9 miles west of downtown Burnet, Texas, and is generally bounded on the north by SH 29; on the east by Ink’s Lake; on the south by Ink’s Lake; and on the west by SH 29.

The requested area includes approximately 267 acres, comprised of approximately 267 acres of transferred area (from CCN No. 11656).

The application proposes the transfer of approximately 267 acres from CCN No. 11656 to CCN No. 13227.

The proposed transaction may change the current customers’ rates and services to the current approved rates and services of Corix Utilities (Texas), Inc., which are higher than the current rate for a 5/8” meter for Buena Vista Water System.

To view a copy of the current approved tariff, go to: https://www.myutility.us/CorixTexas/regulations/tariff-rates - click on “Water and Sewer
Tariffs,” and view rates for the “Hill Country Water Rate Region.”

A copy of the tariff can also be requested by emailing inquiries@corixtexas.com or by calling (877) 718-4396.

Persons who wish to intervene in the proceeding or comment upon action sought should contact the Public Utility Commission, P.O. Box 13326, Austin, Texas 78711-3326, or call the Public Utility Commission at (512) 936-7120 or (888) 782-8477. Hearing- and speech-impaired Notice Form Updated: October 22, 2021 individuals with text telephones (TTY) may contact the commission at (512) 936-7136.

The deadline for intervention in the proceeding is (30 days from the mailing or publication of notice, whichever occurs later, unless otherwise provided by the presiding officer).

You must send a letter requesting intervention to the commission which is received by that date. The letter must include the person’s name, address, email address and fax number if applicable.

If a valid public hearing is requested, the Commission will forward the application to the State Office of Administrative Hearings (SOAH) for a hearing. If no settlement is reached and an evidentiary hearing is held, SOAH will submit a recommendation to the Commission for final decision.

An evidentiary hearing is a legal proceeding similar to a civil trial in state district court.
Si desea información en español, puede llamar al 1-888-782-8477.
R. Darrin Barker
Utility Representative
Corix Utilities (Texas), Inc.
Utility Name

Lometa Water Meets State and EPA Standards

Dec 29, 2021
December 21, 2021

Dear Customer:

As you may recall, we are required by the Texas Commission on Environmental Quality (TCEQ) to provide you a letter every three (3) months if the annual average of total trihalomethanes in the drinking water being supplied exceeds 0.080 mg/L. We are very happy to report that the water supplied by the Lometa Water Regional Water System Meets All State and EPA Standards.

Test samples are taken each quarter at two locations within the distribution system. The reported sample results for the past four (4) quarters are shown below.
Sample Quarter Sample Site 01 Sample Site 02
4th quarter 2021 0.0244 mg/L 0.0114 mg/L
3rd quarter 2021 0.0457 mg/L 0.0513 mg/L
2nd quarter 2021 0.107 mg/L 0.0934 mg/L
1st quarter 2021 0.0986 mg/L 0.104 mg/L
Average 0.0689 mg/L 0.065 mg/L

Trihalomethanes occur when carbon-based compounds that naturally occur in surface water interact with the chlorine used to disinfect the water. Water chemistries can be very complex and we have worked to optimize the treatment process.

We are continuing to work with our engineers to design and install a new treatment process for Lometa that will consistently meet all the Safe Drinking Water Standards, including trihalomethanes. We will keep you apprised of the progress of this project.

If you have any questions regarding this matter, you may contact Gloria Broussard at 512-306-4001.

Sincerely,
R. Darrin Barker
President
Corix Utilities (Texas

Low-Income Household Water Assistance Programs (LIHWAP)

Nov 08, 2021

The Low-Income Household Water Assistance Program (LIHWAP) is a water assistance program designed to assist low-income households in meeting their immediate water and wastewater needs. The LIHWAP is administered through subrecipients, which collectively cover all 254 counties of the state.

Low-Income Household Water Assistance Program (LIHWAP) (state.tx.us)
Select the type of help you need, enter your city or county, and get a list of organizations that may be able to help you.

For questions contact info@tdhca.state.tx.us.

For Customers Paying By Mail-In Check: Expect USPS Delays

Oct 06, 2021

Please be aware of recent processing changes from the U.S. Postal Service that may result in longer First Class mail delivery times.

For customers who pay by check, your bill payment may now take a few days longer to post to your account than has been true in the past.

You can confirm that your payment has been credited to your account by visiting MyUtilityConnect at connect.myutility.us where you can also sign up for paperless billing. Thank you.


Mitchell County Customers:

Oct 01, 2021

You are receiving this notice because your gas utility service provider has filed an application with the Texas Railroad Commission (the state agency with regulatory oversight authority over Texas gas utilities) to recover certain extraordinary costs incurred in connection with the February 2021 Winter Storm Uri.

After the winter storm, the Texas Legislature enacted and Governor Abbott signed into law H.B. 1520, which created new rate relief measures designed to reduce bill impacts for customers.  This law allows affected utilities to recover through securitization financing their qualifying extraordinary costs incurred to provide service during Winter Storm Uri.  A total of 11 gas utilities timely filed applications for such relief:  AgriTexGas, Atmos Energy, Bluebonnet, CenterPoint Energy, CoServ Gas, Corix Texas, EPCOR, NatGas, SiEnergy, TGS, and UniGas.  These applications, initially docketed individually, later were consolidated into a single docket, captioned above, for administrative efficiency and because they involved common questions of fact and law.  As alleged in their respective applications, these utilities expect that the use of securitization financing will provide the most cost effective and affordable method of recovering these costs from customers.

Procedurally, these applications have not yet been adjudicated and are pending before the Railroad Commission, with a merits hearing scheduled to occur in Austin from November 2-3, 2021.  This docket already is heavily contested, with formal participation by numerous intervening parties, each represented by legal counsel, including the Railroad Commission’s own staff and several coalitions of cities comprised, in total, of over 200 member cities located throughout Texas.  Additionally, all 11 utilities have been ordered to provide this Special Notice to customers likely to be affected by their respective applications and requested relief, if approved. 

You can find information on practice and procedures on the Hearings Division’s website (https://www.rrc.state.tx.us/hearings/), as well as view all the public filings made in this case by following the CASES links and searching for this docket’s number (“7061”).  

Corix Application for Regulatory Asset Determination

Corix Securitization Schedules

Matagorda Customers:

Sep 15, 2021

The weather has caused a power outage at the water plant, and this has resulted in a loss of water pressure. Once service is restored, your area will be under a precautionary boil water advisory.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and making ice should be boiled and cooled prior to use. The water should be brought to a vigorous, rolling boil and then boiled for two minutes. In lieu of boiling, you may purchase bottled water or obtain water from some other suitable source. We will contact you once the boil water advisory has been lifted.

We apologize for any inconvenience this may cause and appreciate your patience.

Should you have any questions or concerns, please contact our Customer Service Department at 1-877-718-4396, again that number is 1-877-718-4396.


Attention Lometa Customers:

Sep 01, 2021
Dear Customer:
As you may recall, we are required by the Texas Commission on Environmental Quality (TCEQ) to provide you a letter every three (3) months if the annual average of total trihalomethanes in the drinking water being supplied exceeds 0.080 mg/L. Test samples are taken each quarter at two locations within the distribution system.

The reported sample results for the past four (4) quarters are shown below.
Sample Quarter Sample Site 01 Sample Site 02
3rd quarter 2021 0.0457 mg/L 0.0513 mg/L
2nd quarter 2021 0.107 mg/L 0.0934 mg/L
1st quarter 2021 0.0986 mg/L 0.104 mg/L
4th quarter 2020 0.145 mg/L 0.105 mg/L
Average 0.0991 mg/L 0.0884 mg/L

Trihalomethanes occur when carbon-based compounds that naturally occur in surface water interact with the chlorine used to disinfect the water. Water chemistries can be very complex and we have worked to optimize the treatment process. We have made several improvements in the treatment process, however, these improvements have not been enough to address results from test site 01 and have not been enough to achieve consistent compliance at test site 02.

We are currently working with our engineers to design a new treatment plant for Lometa that should consistently keep the trihalomethanes in compliance. We will keep you apprised of the progress of the plans.

The following is the official notification required by TCEQ. Please note that possible health issues may result from decades of drinking water in excess of the Maximum Contaminant Level (MCL) but are not associated with occasional high values.

Also, please note that you will continue to receive the required notification until the average of the last 4 quarters test results at all sample sites is less than 0.080 mg/L.
The Texas Commission on Environmental Quality (TCEQ) has notified the LOMETA REGIONAL WATER SYSTEM TX 1410002 that the drinking water being supplied to customers had exceeded the Maximum Contaminant Level (MCL) for total trihalomethanes.

The U.S. Environmental Protection Agency (U.S. EPA) has established the MCL for total trihalomethanes to be 0.080 milligrams per liter (mg/L) based on locational running annual average (LRAA), and has determined that it is a health concern at levels above the MCL. Analysis of drinking water in your community for total trihalomethane  indicates a compliance value in quarter three 2021 of 0.099 mg/L for DBP2-01 and 0.088 mg/L for DBP2-02. Trihalomethanes are a group of volatile organic compounds that are formed when chlorine, added to the water during the treatment process for disinfection, reacts with naturally-occurring organic matter in the water.

Ridge Harbor Notice

Aug 23, 2021
Dear Customers:

In February 2021 we experienced a severe winter storm, Winter Storm Uri. The storm resulted in loss of power and damage to equipment. During this time, we issued a boil water notice as we worked to restore water to our customers. However, in returning the system to full operational status we experience several treatment violations.

TCEQ requires us to notify all of our customers of these violations. Again, Ridge Harbor was under a boil water notice during these violations. We were in compliance with the standards before the boil water notice was lifted. The Texas Commission on Environmental Quality (TCEQ) sets minimum water quality standards for public drinking water. These standards include enforceable treatment technique requirements for drinking water. Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites that can cause symptoms such as nausea, cramps, diarrhea, and associated headaches. You do not need to use an alternative water supply.

The Ridge Harbor Water System, PWS ID TX0270081, failed to meet the minimum treatment technique requirements for the month of February 2021. Specifically, our water system had Low Disinfection Contact Time (CT) for more than four consecutive hours.

Please share this information with all people who drink this water, especially those who may not have received this notice directly (i.e., people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions regarding this matter, you may contact Gloria Broussard at 512-306-4001.

Attention Lometa Customers: THM Update

May 28, 2021
Dear Customers:

As you may recall, we are required by the Texas Commission on Environmental Quality (TCEQ) to provide you a letter every three (3) months if the annual average of total trihalomethanes in the drinking water being supplied exceeds 0.080 mg/L. Test samples are taken each quarter at two locations within the distribution system.

The reported quarterly averages for the past four (4) quarters are shown below.
Sample Quarter Sample Site 01 Sample Site 02
2nd quarter 2021 0.107 mg/L 0.093 mg/L
1st quarter 2021 0.099 mg/L 0.104 mg/L
4th quarter 2020 0.145 mg/L 0.105 mg/L
3rd quarter 2020 0.103 mg/L 0.091 mg/L


Trihalomethanes occur when carbon-based compounds that naturally occur in surface water interact with the chlorine used to disinfect the water. We have made several improvements in the treatment process, however, these improvements have not been enough to address results from test site 01 and have not been enough to achieve consistent compliance at test site 02. We have been pilot testing a new treatment process that is designed to remove carbon-based compounds from the water.

Pilot testing this new treatment process has been completed and we are evaluating the results. Unfortunately, new treatment methods have a lengthy time frame in the pilot and approval processes. However, we are fully committed to resolving the issue as quickly as possible.

The following is the official notification required by TCEQ. Please note that possible health issues may result from decades of drinking water in excess of the Maximum Contaminant Level (MCL) but are not associated with occasional high values. Also, please note that you will continue to receive the required notification until the average of the last 4 quarters test results at all sample sites is less than 0.080 mg/L.

The Texas Commission on Environmental Quality (TCEQ) has notified the LOMETA REGIONAL WATER SYSTEM TX 1410002 that the drinking water being supplied to customers had exceeded the Maximum Contaminant Level (MCL) for total trihalomethanes. The U.S. Environmental Protection Agency (U.S. EPA) has established the MCL for total trihalomethanes to be 0.080 milligrams per liter (mg/L) based on locational running annual average (LRAA), and has determined that it is a health concern at levels above the MCL. Analysis of drinking water in your community for total trihalomethanes indicates a compliance value in quarter two 2021 of 0.113 mg/L for DBP2-01 and 0.098 mg/L for DBP2-02.

Trihalomethanes are a group of volatile organic compounds that are formed when chlorine, added to the water during the treatment process for disinfection, reacts with naturally-occurring organic matter. Some people who drink water containing trihalomethanes in excess of the MCL over many years may experience problems with their liver, kidney, or central nervous systems, and may have an increased risk of getting cancer.

You do not need to use an alternative water supply. However, if you have health concerns, you may want to talk to your doctor to get more information about how this may affect you.

Please share this information with all people who drink this water, especially those who may not have received this notice directly (i.e., people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have any questions regarding this matter, you may contact Gloria Broussard at 512-306-4001.

Sincerely,
R. Darrin Barker
President
Corix Utilities (Texas)

Finding and Fixing Leaks

Feb 18, 2021
Attention customers: anticipate leaks as temperatures begin to rise above freezing and pipes begin to thaw. 

We encourage customers to check their homes for leaks if possible. You can check your water meter to see if the dial is spinning – this will indicate possible leaks in the water line from your meter to your house or leaks inside or underneath the house.

If leaks are identified, turn water off at the meter so pressure can be restored to the distribution system and the customer (or plumber) can make necessary repairs. Our shut off valve is usually located just on the utility side of the water meter and it might be in a separate box with a lid. If you do not have a shut off valve you may use the utility shut off valve.  You will need a tool such as pliers or an adjustable wrench to shut off our valve by turning it 90-degrees from its open position.

Please see the images below for reference.

A typical valve on our side of meter.  It can be closed by turning it to the left so that both holes align. 

Valve TX


The valve recommended to use if the customer does have it on their side of the meter.

Texas


Notice of Proposed Rate Changes

Mar 18, 2020
Attention Customers:

On March 16, 2020, Corix Utilities (Texas), Inc. (“CUTX”) filed a request with the Public Utility Commission of Texas (“PUCT”) and other regulators to increase water and wastewater rates for its customers.

Since our last rate request, we have made significant investments in our systems and have also experienced increased operations and maintenance expenses due to higher testing and chemical costs, increased maintenance activities, higher labor costs, and increased regulatory compliance costs. Because our current rates do not accurately reflect our actual costs to provide service, the requested increase is necessary at this time.

CUTX’s rates are subject to the approval of the PUCT. We have requested that rates take effect for all customers on April 20, 2020, which at least 35 days after the filing of its
application. However, no change in rates will take effect until it is approved by the
applicable regulatory authority.


Please review the Proposed Rate Change Notice for your community! 
- Click to open and download.

Please click here for commonly asked questions regarding rate changes. 

We welcome any feedback from our customers, whether it is about our proposed rates or about our services. Contact us at (877-718-4396) from 8:00 a.m. to 5:00 p.m. Monday through Friday, or email us at askcorixtexas@corix.com

AMI Infrastructure Coming Soon!

Jan 22, 2020

Corix Utilities is implementing Advanced Metering Infrastructure (AMI) in the following water systems:

  • Ridge Harbor
  • Paradise Point
  • Quail Creek
  • Sandy Harbor
  • Smithwick Mills
  • Mitchell County

The first 5 of these are made possible by grants from the Texas Water Development Board (TWDB). AMI meters provide usage information on a daily basis through an online portal and offer several benefits, namely:

  1. AMI meters help provide timely notification of leaks.
  2. AMI meters allow customers to better track their water usage and budget that usage more effectively.
  3. AMI meters support customer conservation efforts and provide information to help manage the cost of water.
  4. AMI meters reduce meter rereads and result in more efficient service.

TWDB Project 62665

  • Name of project and community:  Regional Water Systems – Advanced Metering Infrastructure (AMI) Meter Replacement Project
  • Name of administering agency: Texas Water Development Board
  • Funded in part by the Drinking Water State Revolving Fund (DWSRF)
  • This project provides AMI meters for the Paradise Point, Quail Creek, Sandy Harbor, and Smithwick Water Systems including software, hardware, and technical support.

TWDB Project 62666

  • Name of project and community:  Ridge Harbor Water System – Advanced Metering Infrastructure (AMI) Meter Replacement Project
  • Name of administering agency: Texas Water Development Board
  • Funded in part by DWSRF
  • This project provides AMI meters for the Ridge Harbor Water System including software, hardware and technical support.   

CUTX Tax Credit Notice

Oct 01, 2019
Dear Corix Texas Customer:

Corix Utilities Texas Inc. (Corix) is pleased to notify you that on August 30, 2019 it sought approval from the Public Utility Commission of Texas (Commission) to implement two credits to be effective for water and wastewater bills generated on or after September 30, 2019. The two credits are being provided as a way to pass along the estimated tax savings resulting from the federal Tax Cuts and Jobs Act of 2017 (TCJA) to customers without filing a rate case. While the amount of the credits remains subject to final regulatory authority approval, Corix has proposed to implement the credits immediately as an interim rate so that customers may benefit from the credits as quickly as possible.

Corix has determined a one-time credit of $21.87 per equivalent residential connection (ERC) is necessary to capture the estimated tax savings resulting from the TCJA from August 30, 2018 through September 30, 2019.  This one-time credit will apply to both water and wastewater service. In addition to this one-time credit, Corix will issue a monthly credit of $2.02 per ERC to capture the estimated tax savings resulting from the TCJA going forward. This credit will remain in effect until new  rates are approved in the Company’s next rate case, which the Company anticipates filing later this year. At that time, the Company will update its rates to reflect the current federal income tax rate and remove the credit from affected customers’ bills. The Company proposes that both credits be implemented for bills generated on or after September 30, 2019.
 
Persons who wish to intervene in or comment upon these proceedings should notify the Commission as soon as possible, as an intervention deadline will be imposed. A request to intervene or for further information should be mailed to the Public Utility Commission of Texas, P.O. Box 13326, Austin, Texas 78711-3326. Further information may also be obtained by calling the Commission at (512) 936-7120 or (888) 782-8477. 

Hearing- and speech-impaired individuals with text telephones (TTY) may contact the Commission at (512) 936-7136. When discussing this proceeding, refer to Docket No. 49923. The deadline for comments or intervention in the proceeding is October 30, 2019.

You are also welcome to call Corix at 877-718-4396 if you have any questions about these credits. We thank you for the opportunity to serve you.

Click here to download the full notice as a PDF