Phone Inquiries: (877) 718-4396
We’d Love to Hear from You!
Phone: (877) 718-4396
Fax: (866) 842-8348
Hours: 8:00am - 5:00pm Central
In case of EMERGENCY, contact us 24 hours a day, 7 days a week, 365 days a year.
To start or stop service at an existing location, inquire about a Property Closing Information Request Form, or request start service connection at a location/property currently without a water and/or wastewater (sewer) connection (also known as a TAP), please visit our Service Forms page to download the corresponding form. The forms are also located in the Contact Us page on My Utility Connect.
Submit your completed forms to Customer Service via email or fax.
Use our FAQ section to find answers to common questions.