Customer Service

Customer Notices

The following notice is for Galena customers only.

Customer Notice - Galena Territory

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Prairie Path Water Co-Camelot Flushing

Apr 08, 2022

Today is Friday, April 8, 2022.  We would like to advise customers of the flushing of hydrants. We will be flushing starting on Thursday, April 21, 2022 through Friday, April 22, 2022.  We will begin at approximately 9:00 am until approximately 4pm each day. Please limit water use during these times.

Customers may experience brief periods of lower than normal water pressure, possible cloudy water and/or temporary discoloration.  We suggest customers refrain from doing laundry until the flushing is complete and service returns to normal. Once the flushing is complete, normal water quality and pressure will be restored to your home.  Should you experience any water quality issues following this work, we would ask that you please try flushing your cold-water line for approx. 2-3 minutes.  If this does not improve the quality, please contact us immediately.

Flushing is done to ensure the best possible water quality. 

This was a courtesy message from Prairie Path Water Company-Camelot. We apologize for any inconvenience this may cause and appreciate your patience.  If this message was incomplete or if you should have any questions or concerns, please contact our Customer Service Department at 1-800-831-2359.

Thank you