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Blue Granite Water Company Settlement Customer Notice 

The Public Service Commission of South Carolina (“PSC”) approved an increase in the South Carolina retail rate schedule of Blue Granite Water Company (“Blue Granite” or “Company”). 

The rate case began on October 2, 2019 when the Company filed an Application for Approval to Adjust Its Rate Schedules and Increase Rates. Six customer public hearings were held in early 2020.

The PSC held a hearing on the Company’s request from February 26, 2020, to March 2, 2020. In Order No. 2020-306, the PSC denied a large portion of the Company’s rate request, and the Company appealed. On September 1, 2020, while the appeal was pending, the Company increased its rates to those approved by the PSC.

On September 1, 2021, the Supreme Court of South Carolina issued an order on the appeal. The Court agreed with the PSC on some issues, reversed and sent other issues back to the PSC for more review. In re Blue Granite Water Co., 434 S.C. 180, 862 S.E.2d 887 (2021). 

The issues returned to the PSC for review dealt with the amount of money Blue Granite can get back from its customers via rates charged in five areas:
(1) deferred costs paid to third-party providers of wholesale water and sewer treatment services;
(2) ongoing costs paid to third-party providers of wholesale water and sewer treatment services;
(3) certain legal fees paid in prior cases filed with the PSC;
(4) legal fees paid in Administrative Law Court (“ALC”) hearings relating to Blue Granite’s I-20 system; and
(5) rent expense for the Company’s office.

The South Carolina Office of Regulatory Staff, the South Carolina Department of Consumer Affairs, the 40 Love Point Homeowners’ Association, and Blue Granite proposed a settlement on these issues.

The settlement sets the amount of money the company can get back from its customers via rates as: (1) $2,563,596, collected over five years, for deferred purchased services; (2) $7,591,016 in ongoing costs for purchased services; (3) $36,864, collected over three years, for legal fees paid in previous cases filed at the PSC; (4) $282,721, collected over five years, for legal fees spent on ALC hearings; and (5) $48,834 for office rent expense.

On March 24, 2022, the PSC approved the settlement.

The attached documents define Territory 1 and Territory 2 Summary Of Rates.

Notice to Customers (Service Territory 1) Final(Co 400 and 402)

 Notice to Customers (Service Territory 2) Final(Co 401 and 403)

South Carolina Low Income Household Water Assistance Program (LIHWAP) 

Program Description

The Low Income Household Water Assistance Program (LIHWAP) is a federally funded program that provides funds to assist low-income households with water and wastewater bills.

Program Goals and Priorities

  • Provide an overall emergency effort to prevent, prepare for, and respond to the public health focus of ensuring that low-income households have access to safe and clean drinking water and wastewater services.
  • Assist eligible households in meeting the cost of water and wastewater burdens.

Funding Distribution

South Carolina’s LIHWAP funds will be distributed to eligible Community Action Agencies (CAAs) statewide. CAAs will accept customer applications in each of South Carolina’s 46 counties, determine customer eligibility, and process payments to public water and wastewater service providers.

The LIHWAP supplemental funding will be available for expenditure through September 30, 2023.

General Program Requirements

  • The applicant must be a South Carolina resident living at the service address.
  • The bill must be in a household member’s name.
  • Eligible household members must be a U.S. Citizen or eligible immigrant.
  • A household’s total gross income cannot exceed 150% of the Federal Poverty Guidelines (FPG).
  • Other documents may be requested to determine eligibility.

U.S. Federal Poverty Guidelines for mandatory use in 2021 to determine financial eligibility.

Persons in Household 150% Annual 150% Monthly
1 $19,320 $1,610
2 $26,130 $2,177.50
3 $32,940 $2,745
4 $39,750 $3,312.50
5 $46,560 $3,880
6 $53,370 $4,447.50
7 $60,180 $5,015
8 $66,990 $5,582.50
For each additional person,add $6,810 $568

How Do I Apply?

Contact your local Community Action Agency by selecting the county in which you live.

Appeals Process

If you feel you were treated unfairly, denied service(s), your application was not processed in a timely manner, or are disputing the amount of your benefit, please notify the community action agency in your county of residence to appeal and request a fair hearing. Your application will be properly reviewed to determine eligibility based on the required documents provided.

If your appeal is further denied by the Community Action Agency, a written appeal may be submitted to E-mail oeo@admin.sc.gov or mailed to:
Office of Economic Opportunity
Attention: Legal Counsel
1205 Pendleton Street, Suite 355
Columbia, South Carolina 29201


Lake Murray Area  Water Customer Information

Some customers who receive water from the Lake Murray Water Treatment Plant, such as Blue Granite Water Company's customers may temporarily notice an earthy taste and odor.

Lake Murray is experiencing higher than normal seasonal concentrations of MIB and Geosmin, which are naturally occurring organic compounds.

Though safe to drink, they affect the aesthetics of the water. Blue Granite Water is flushing our system to address this issue.

west columbia issues with water

Be Aware of Scams and Avoid Imposters - Tips to Help You be Safe!

Never provide or confirm personal information (Social Security number, date of birth) or financial information (banking account information, debit, or credit card information) to anyone initiating contact with you, whether by phone, in-person, or email, claiming to be a utility company representative.

If your utility leaves you a message or contacts you by phone, it will typically ask to speak to the person whose name is listed on the account, and if you call your utility, it may ask for some personal information to confirm your identity for your protection.

Never give out information or provide any payment type to any callers or unexpected individual(s) appearing at your home or business claiming to represent your utility. Your utility will have your relevant personal and account information.

Do not be rushed. If someone calls, appears, or emails saying you have to pay your bill immediately to avoid disconnection, tell them you would like to verify that they are a legitimate utility company representative by calling a verified number for the utility company.

Beware if a caller or in-person representative exhibits impatience, annoyance, or anger when you question their authority. Notice if their emotion intensifies when you ask to speak with their manager, request their phone number, or offer to call back later.

While a scammer will discourage you from hanging up and calling the number on your utility bill, a real utility representative will encourage you to do so for your own peace of mind.

Know that your questions may scare the scammer off. If not, document what the scammer told you, including the name they provided you, the date and time you spoke with them, their caller ID number, their employee identification number, the method, and amount of payment they requested, any phone number they requested you call to pay your bill, and any other details that might aid in a possible criminal investigation.

If you purchased a prepaid card and provided the card’s number to the scammer for payment, record the prepaid card number as well.

Call your utility immediately to inform them of the scam and give this information to your utility when you call. If you want to check on your account, call your utility’s phone number provided on your monthly bill, or on their website, or log into your account on the website.

‘Never make a utility bill payment to anyone calling you on the phone, coming to your door (unless

that is a verified bill payment method used by your utility company), texting you, or emailing you.

Always call your utility company, at the number provided on your bill or on the utility’s website, if you have a question about payment or billing information.

Know your utility bill payment options—online, by phone, automatic bank draft, mail, or in person.

Never wire money or give the number from a prepaid card to someone you do not know.

Once you do, you cannot get your money back. Be suspicious if the caller is requiring the   use of a specific payment option, like a prepaid card, as utilities never ask or require a customer to purchase a prepaid card to avoid disconnection.

Review guides like this, local news reports and websites, utility and trade association websites (including www.UtilitiesUnited.org), local law enforcement websites, state attorneys general websites, federal government websites, consumer information websites, and research incoming phone numbers you do not recognize.

Scammers are constantly updating their tactics, and you will need to stay educated on new types of scams and tips to avoid them.

Pass on information about impostor electric, water, and natural gas scams to people you know.

Enroll in a Payment Plan or Deferred Payment Arrangement

Payment arrangements are available to customers behind on bills.  

Click here to open MyUtilityConnect and sign up for a Payment Arrangement through the portal. 

Sign into your account via MyUtilityConnect and open Billing. Click to navigate to the Payment Arrangement Section. Follow the prompts to check your eligibility and enroll. 

A payment arrangement provides the option of paying your current or past due balance over an extended period of time. The payment arrangement amount will be due in addition to your current bill amount until paid in full. Your account will not accrue late fees while the payment arrangement is honored.

All customers may apply for a payment arrangement
. In order to qualify, a customer must be in good standing with no disconnections for non-payment over the last 12 months. Defaulting on a previous payment arrangement may impact eligibility.  

Please contact us for assistance or with any additional questions. 


Thank you to all our Sponsors and Volunteers for the
Rawls Creek Renewal and Clean-Up  

Thank you so much for all our sponsors and volunteers that participated in Saturday, December 12th  renewal and clean up of Rawls Creek in Irmo, SC. We appreciate community involvement in this effort to improve the environment in and around the Friarsgate community in Irmo.

We removed plenty of trash and debris from the stream bed to help with future flooding in the area.

Thank you to State of South Carolina Floodwater Commission, South Carolina 7, Town of Irmo, Carolina Water Service, Carolina Water Service, Inc. of North Carolina, Blue Granite Water Company Staff and family, Boy Scout Troop 777, Dave Wilson and his family of MacAlister Communications, the Irmo community and many other volunteers!


Contact Our Customer Experience Team TODAY
Set-up a Payment Plan or Payment Arrangement

On January 1, 2021, Blue Granite will Restart Disconnections of Service for Non-Payment.

Blue Granite Water Company (Blue Granite) understands the impact COVID-19 has had on many households and asks those who are experiencing payment difficulties to contact our Customer Experience  Department for assistance at (800) 367-4314.

On January 1, 2021, Blue Granite will restart disconnections of service for non-payment.

We greatly appreciate those customers who have been able to keep their accounts current during this
crisis, but we understand that many have not been as fortunate. Some households will feel the impact
of lost income for months to come.

That is why we are offering deferred payment arrangements and payment plans to customers who may not be able to stay current on their water and sewer bills.

• A payment plan is an agreement with a customer to make a specified payment by a specified
date. For example, a customer may agree to pay a balance ten days beyond the bill’s due date.

• A payment arrangement is an agreement with a customer to pay off their balance in
combination with future bills, which installments are reflected on monthly customer bills.

Blue Granite is encouraging customers to establish a payment plan or payment arrangement that best
meets their needs. The Commission has required payment arrangements be designed to spread past
due balances over a 12-month period, though shorter terms may be used if it best suits the customer’s

Customers with active payment arrangements will avoid disconnection action and potential future late
fees, as long as they remain up to date with the arrangement and their current period billed charges.
Blue Granite asks that customers with past-due account balances contact our Customer Service
Department as soon as possible.

Customers may set up either a payment plan or payment arrangement by calling our Customer Experience Department at (800) 367-4314.

The COVID-19 pandemic has affected many South Carolinians and created financial and emotional
hardships. In addition to extended payment arrangements and payment plans, 211.org may also be able
to help. This free service can help you find local community agencies providing a wide range of

Please visit https://www.211.org/ or dial 211 from your phone for more information.

It is Cold Outside! Take Time to Prevent Frozen Pipes

Brrr. Winter is upon us and the temperatures continue to drop! Now is the time for you to protect your pipes against old man winter and freezing. 

Winter weather brings icy winds and dipping temperatures which can do a lot of damage to your home by freezing pipes and leaving you without flowing water.

There are many precautions you can take now to help you avoid the expense and inconvenience of frozen pipes during an extended cold spell.

Before Freezing Weather

1. Disconnect and drain hoses from outside faucets. If your home has a separate shut-off valve for outside faucets (usually located in the basement or crawl space) then use it to shut the water off to your outside faucets. Then go outside and turn on the faucets to drain water from the line. If your home does not have a separate shut-off valve for outside faucets, then wrap each outside faucet with insulation or newspaper.

2. Insulate pipes or faucets in unheated areas such as the garage, crawl space, or attic. Check with your local home improvement store for which materials to use to insulate your pipes.

3. Show household members how to turn off water to the house in case of emergencies. The main shut-off valve is often located near the water heater or the washing machine. If a pipe bursts anywhere in the house – kitchen, bath, basement, or crawl space – this valve turns it off.

4. Turn off and drain irrigation systems and backflow devices. Wrap backflow devices with insulating material.

5. Cover foundation vents with foam blocks, thickly folded newspaper, or cardboard.

Just a little prevention may help save you from the heartache and pain of frozen pipes and the need to pay a plumber.

Blue Granite Water Company - Information on Current Rates and Frequently Asked Questions

BGWC Rate Information 

On September 30, 2019, Blue Granite Water Company (Blue Granite Water or the Company) filed a rate case with the South Carolina Public Service Commission (“the PSC”).

Blue Granite Water provides service to approximately 17,000 water and 13,000 sewer customers located in 16 South Carolina counties.

Blue Granite Water’s last rate request was made nearly three years ago (November 2017), with rates that went into effect on June 29, 2018.

Customers’ recent rates are based on company-incurred costs as of August 31, 2017.

The rate filing for Blue Granite Water reflected the following breakdown of costs to provide water and sewer service:

The proposed rate changes in the Blue Granite request were driven by the following components:

Purchased Services and Investment in Infrastructure are the main drivers of the rate increase. These costs are incurred to help provide customers with safe and reliable service.

  • Purchased Services – The rate filing was driven primarily by third-party cost increases in which Blue Granite Water has no control. Purchased services expenses are incurred from bulk water suppliers and wastewater treatment suppliers, generally local municipal utility departments.
  • Investment in Infrastructure – Since the time of the last rate case, Blue Granite Water has invested approximately $23 million to improve its infrastructure. These investments help provide safe and reliable service to Blue Granite Water customers. The chart below lists the projects completed since the last rate case.


    Water Rates and Charges Explanation: Water Customers are billed a Fixed Base Charge and a volumetric Commodity Charge.These charges will differ if the customer is located in our Service Territory 1 or Service Territory 2, based on previous tariff consolidation efforts of legacy tariff rates as approved by the PSC.


    The Company voluntarily requested that the PSC allow the rates coming from the rate case to be put into effect as of September 1, 2020, instead of immediately upon a final order being issued by the PSC, which was expected in late March/early April 2020.The PSC granted this delay in the effective date of the new rates, upon consideration of impacts from COVID-19.

    The PSC issued its order in the Company’s rate case on April 9, 2020.The Company subsequently filed a Request for Clarification, Reconsideration, and Rehearing with the PSC on April 29th to address concerns of the Company and other parties of the case with the order. The PSC issued a directive order on the Company’s request on May 28th, modifying its April 9th decision on the level of the rate increase.

    The rates approved after reconsideration by the PSC are those going into effect on September 1, 2020.

  • All rate requests are vetted by the Office of Regulatory Staff (ORS), Consumer Advocate for the Department of Consumer Affairs, and any other intervening parties in the proceeding.You can track the progress and public filings of the rate case using the below link to the SC PSC website.Please refer to Docket 2019-290-WS.In addition, customers can provide feedback to the SC PSC per the SC website. https://dms.psc.sc.gov/Web/Dockets


    I recently received notice the Company was implementing different/higher rates on September 1st.  Why are the rates now changing?
    After the PSC’s order on reconsideration of the initial April 9th rate decision, the Company requested implementation of “rates under bond”, as it pursued an appeal process with the South Carolina Supreme Court.  Per South Carolina Code 58-5-240(D), the Company is permitted to initiate alternate rates on a temporary basis if it has an active appeal process.  These alternate rates, called “rates under bond”, are subject to refund with 12% interest per annum should the alternate rates be deemed higher than the rates confirmed through the appeal process.  On July 15, 2020, the PSC approved the Blue Granite bond request, and the Company then provided customer notice for those rates. In August, the PSC requested additional input from the Company and the Department of Consumer Affairs regarding the rates under bond request.

  • The PSC approved a “stay” on the rates under bond until the end of 2020. 

  • This results in the Company reverting to the May 28th reconsideration order and the rates approved under that order.  The Company has now provided updated notices to customers with their September bills to reflect the updated rates, effective September 1, 2020.

  • Why is the Company raising rates during a pandemic?
    The Company filed its rate request on September 30, 2019, well before the COVID-19 pandemic was known or impacting in South Carolina.South Carolina rate requests typically follow a statutory 6-month timeline, which placed the estimate rates for being effective around April 1st.Although the case was competed in March, the Company voluntarily requested the PSC allow it to delay the effective date of new rates until September 1, 2020, to limit the impact to customers during the pandemic.The delay was implemented to allow customers greater flexibility and relief as well as an opportunity to manage any outstanding balances.

    Blue Granite Water understands that no one likes rate increases, certainly in difficult economic times.However, the rate increase is necessary to cover increases in operating costs needed to:

    Tax Cuts and Jobs Act
    The Company is providing a one-time credit for each service delivered to our customers (for example, 2 credits will be provided for a customer provided both water and sewer service) for overcollections of income taxes due to the federal tax rate change from the Tax Cuts and Jobs Act.  Each service provided to a customer will receive a $10.59 credit on their September bill (two $10.59 credits if provided both water and sewer service by the Company).

  • Charge Categories
    • Base Charge – This applies to every customer. It includes all costs to maintain and operate the customer premise. This includes meters, service lines, billing and customer service.
    • Commodity Charge – This charge is billed based on the volume of water measured through a company water meter on the premise. The rate will be different for customers serviced by wells owned by the Company and customers who are supplied by a third-party purchased water (distribution) system.
      • Well/Water Supply Customers – This charge includes managing, maintaining and operating the wells, water treatment, and water distribution system. This includes infrastructure investment, chemicals and many other items.
      • Distribution Customers – The charge includes operation and maintenance of the distribution system. This includes ongoing maintenance efforts, infrastructure investment and many other costs. This charge also covers the costs associated with purchasing potable water from interconnected third-party water systems.


  • Consolidated Sewer Rates and Explanation: In the 2017 rate case, Blue Granite was approved by the PSC to institute a flat rate sewer charge consistent for virtually all BGWC sewer customers.
    • Charge Categories
      • Sewer Charge – This charge will be on the bill of both Sewer Treatment customers and Collection Only customers.
        • Collection & Treatment Customers – This charge includes all costs to maintain and operate the Company’s sewer treatment system, from the pipe leaving the customer’s house to the treatment facility.

        Collection Only Customers – This cost includes all costs associated with maintaining the Company’s sewer collection system. This includes infrastructure investment, pumping costs and other expenses. This charge also covers costs associated with purchasing sewer treatment service from nearby providers.


        The table below shows the prior 5/8” residential water and sewer rates compared with the new residential water and sewer rates:

        Class/Meter Size



        Water Service Territory I

        5/8" Water Residential Base Charge



          Per SFE

        Water Residential Usage Charge



         Per 1,000 gallons

        Purchased Water Distribution Charge



          Per 1,000 gallons

        Water Service Territory II

        5/8" Water Residential Base Charge



          Per SFE

        Water Residential Usage Charge



          Per 1,000 gallons

        Purchased Water Distribution Charge



          Per 1,000 gallons

        Consolidated Sewer

        5/8" Wastewater Residential Charge



          Per SFE

        5/8” Purchased Wastewater Collection Charge



          Per SFE


        Blue Granite Water understands that no one likes rate increases, certainly in difficult economic times.However, the rate increase is necessary to cover increases in operating costs needed to:

        • Provide reasonable and adequate service to customers
        • Earn a reasonable return on its investments in system infrastructure
        • Attract capital for needed future improvements
        • Comply with standards and regulations set by Department of Health and Environmental Control (DHEC) and other environmental regulatory authorities
        • Preserve financial integrity, promote continued investment in and maintenance of facilities, and permit the company to continue to provide reliable and high-quality water and sewer services.

          The rate increase is intended to generate adequate revenue to keep the system in compliance with federal and state regulations as well as to recover investment already spent by the Company since the end of the last rate case. It is critical to understand that regulatory obligations have not decreased in recent years. On the contrary, regulatory burden and requirements has continued to increase each year. 

What is the Company doing related to COVID-19 to manage the impact of the rate increase to customers?
As of March 10, 2020, the Company suspended late fees for past due balances and also stopped issuing disconnection orders for non-pay customers.  Although the PSC issued an order on May 14th that utility companies could resume late fees and disconnections for non-pay, the Company has continued to suspend these activities for the foreseeable future.  The Company will provide notice directly to customers when it intends to resume these collections activities, with ample time for customers to contact the Company to discuss payment options, such as those detailed below.

The Company is offering deferred payment arrangements and payment plans to customers who may not be able to stay current on their water and sewer bills. 

A payment plan is an agreement with a customer to make a specified payment by a specified date. For example, a customer may agree to pay a balance 10 days beyond the bill’s due date. 

A payment arrangement is an agreement with a customer to pay off their balance in combination with future bills, which installments are reflected on monthly customer bills. 

The Company encourages customers to establish a payment plan or payment arrangement as it best meets their needs – payment arrangements typically spread past due balances over at least 6 months and can be established for up to 12-month periods. 

Customers with active payment arrangements will avoid late fees and potential disconnection actions, once those processes resume, so long as they remain up-to-date with the arrangement and their current period billed charges.  Please discuss your particular situational needs with our Customer Service Representatives so we can assist as best we can. The Customer Service Department can be contacted at 800-367-4314.

 Why are some rates, and rate increases, higher for certain customers than others?
The Company has been working toward levelizing rates for customers across its service territories for the past several rate cases.  This practice is common in the utility industry (gas, electric), and this enables the Company to spread the impact of its costs and improvements across a larger customer base, which results in smaller, incremental increases over time.  Levelized, or consolidated, rates ultimately benefit all Blue Granite Water customers and protects small standalone groups of ratepayers from solely bearing the cost of large infrastructure investments. 

The Company’s rates were set in this rate case based on the current structure (Service Territories 1 and 2 for water, consolidated sewer territory), based on the components of the costs to provide service to each of these customer groups.  Therefore, cost changes or levels of infrastructure investment that are higher or lower in certain service territories can result in larger or smaller increases as well.

Why are sewer rates charged on a flat or fixed basis, without a volumetric component? 
The Company has historically charged flat rates for all sewer customers.  This is because many of the Company’s sewer customers are not provided water service by Blue Granite Water, and therefore there isn’t a way for the Company to obtain flow data for sewer billing. 

The best way to charge volumetric sewer is by using water meter data as a proxy for sewer flow.  In the PSC’s April 9th order in the rate case, it requested the Company to investigate the ability to obtain water meter data for its sewer customers from the various water providers, in order to facilitate volumetric sewer billing.  The Company is in the process of investigating this possibility and will include its findings and recommendation for volumetric sewer billing in its next rate case.

Why is my sewer bill so much higher than my water bill?
It is usually less expensive to treat drinking water than wastewater because the source water is typically much cleaner than wastewater.  Also, treating wastewater is a complex process using sophisticated biological systems, multiple filters and modern disinfection methods, and can therefore have heightened environmental controls and regulatory standards compared to water.  This can also result in energy and chemical costs that are higher for wastewater treatment.

 How will the new rates impact my bill?
Please see below for a table of customer bill impacts for each service territory based on average customer usage levels.

Corix Announces New Leader of Customer Experience Operations

Charlotte, NC – Catherine Heigel, Executive Vice President and Chief Operating Officer of Corix Regulated Utilities announced today that LaQuisha Parks has joined the company to lead its U.S.-based Customer Experience Team in Charlotte.

“We are pleased to have found someone with LaQuisha’s strong operations and leadership capabilities to optimize the customer experience for Corix’s U.S.-based water utilities, including its Carolinas operations of Carolina Water Service of North Carolina, Inc. and Blue Granite Water Company,” Heigel stated. “Her proven expertise in developing high performing teams and leading innovative customer care project initiatives is a perfect match for the company’s focus on customer service excellence.”

Most recently at Duke Energy, Parks was the Director, Customer Affairs and eCare and provided strategic direction to improve the customer experience, customer perception and strengthen the Duke Energy brand. She earned her BS in Architectural Engineering at North Carolina Agricultural and Technical University and an MBA from Pfeiffer University.

Heigel added that “LaQuisha’s prior roles in operations and customer service in the energy and natural gas sectors make her particularly well-suited to lead the Corix Group of Companies’ efforts to optimize relationships with our customers across our regulated water and wastewater businesses in the U.S.”

Parks will report to Heigel and officially begins her new assignment on September 23, 2020.

To Flush or Not to Flush? We have the Answers to this Question!

Today, there are many products on the market that promise the consumer that it is flushable.  Paper towels, baby wipes, clean wipes, feminine hygiene items such as tampons, adult diapers, and multi-layer toilet paper, and even pre-moistened towelettes all claim to be flushable. But guess what? This is not the truth.

The truth is that these products create blockages in the sewer system and your lines costing up to thousands of dollars to repair. Carolina Water Service, Inc. of North Carolina (CWSNC) crews spend hours clearing the wall of wipes out of our wastewater treatment plants. Some people say, “well it went down the toilet fine.” However, once it hits a bend in the line, it gets stuck and if everyone flushes a lot of these items, then we have blocked sewer lines.

There are only three things that you can flush down the toilet - urine, feces and toilet paper. Just remember that the only this to flush is human waste, or the three Ps: pee, poo, and paper.

Here is a list of things not to flush.

Paper Towels
Cleaning wipes such as Clorox or Lysol wipes

Cosmetic Wipes
Baby Wipes
Tampons and Pads
Dental Floss
Contact Lenses
Cotton Swabs
Diapers – baby or adult
Facial Tissues
Cigarette Butts
Chewing Gums and any Food
Cooking Grease and Oil
Cat Litter
Dryer Sheets
Cotton balls

The toilet was invented only to dispose of human waste and if you use it for other than this one purpose, you damage your plumbing, cause the community to face sewer issues and can pollute the water supply in some instances. Flush smart and help CWSNC keep our wastewater treatment systems working to their greatest capacity!