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Mandatory River Hills Irrigation Ban

May 20, 2019

River Hills MANDATORY IRRIGATION BAN

Due to current water supply and demand within the Lake Wylie system, Blue Granite Water Company is issuing a mandatory ban of all non-essential outdoor water use beginning today, Saturday, May 18, 2019, until further notice. We apologize for any inconvenience this may cause.

At this time, Blue Granite Water Company is working to address the issue of lower than usual supply coupled with heightened demand. Please be patient while we work to remedy this issue.

Once we have completed the work and have the system up to the normal pressure, we will notify you. Irrigation and all non-essential uses of water, for example filling your swimming pool, is not allowed during this timeframe. This helps us provide water for your consumption.

Again, thank you for your patience.

If you have any questions or concerns, please contact our Customer Service Department at 1-800-367-4314 

Thank you for your patience.


River Hills South Carolina Boil Advisory RESCIND

May 11, 2019

This is a courtesy message from Blue Granite Water Company, your local water provider for the Lake Wylie Area.  

Please be advised that the previously issued Boil Advisory has been rescinded.  It is no longer necessary for customers to boil water for human consumption (including, drinking, making ice, brushing teeth, washing dishes and food preparation) 

The broken water main was repaired, and the water was restored by York County around 5:00 pm on Thursday, May 9th.  Only four subdivisions in York County’s service territory were affected. Blue Granite’s entire Lake Wylie service territory, which includes 39 subdivisions, was affected by this water main break. Flushing the lines for the Blue Granite systems took considerably more time than it took York County to flush and test their affected systems. The larger area to flush and test the water supply caused the boil advisory to last one day longer for Blue Granite customers. We apologize for this inconvenience and have appreciated your patience through this process.

Again, the boil advisory has been rescinded.  The water sample results from the laboratory confirmed that your water continues to be safe and you no longer must boil your water.

We apologize for any inconvenience this may have caused and appreciate your patience.  If you should have any questions or concerns, please contact our Customer Service Department at (800) 367-4314. 

Thank you.

 

 

 

 


Spring Drop-In Meetings for May 2019

Apr 19, 2019

Blue Granite Water Company (Blue Granite) held several customer drop-ins last Fall. The fall customer drop-ins allowed our customers the opportunity to meet the Blue Granite team, ask any questions about your water and wastewater service and learn about our efforts to serve our customers.

Our Spring Customer Drop-ins will allow you the opportunity to stop by and speak with BGWC representatives one-on-one to have your questions answered. Below are the details of our upcoming customer drop-ins.

Date and Time

Location

Tuesday, May 14, 2019

4:00 – 7:00 PM

YMCA Camp Thunderbird – Johnson Hall

One Thunderbird Lane

Lake Wylie, SC 29710

Wednesday, May 15, 2019

4:00 – 7:00 PM

Saluda Shoals – River Center

5605 Bush River Road

Columbia, SC 29212

Wednesday, May 22, 2019

4:00 – 7:00 PM

Civic Center of Anderson

3027 MLK Jr. Boulevard (formerly Mall Road)

Anderson, SC 29625

We hope to see you at one of our Spring Customer Drop-ins. If you are unable to make it to one of our drop-ins, see the below Customer Drop-In Inquiry Form Link. Fill out the form and return it with your comments. 

This form provides you an opportunity to ask any questions about your water and wastewater service. When we receive your completed form, we will respond to you within 3-4 business days.  If you have any questions about the drop-ins, feel free to call me at 864-203-0237 or email at RHannon@bluegranitewaterco.com.

Customer Drop In Inquiry Form

Joint Press Release – Blue Granite Water Company and City of Columbia

Apr 01, 2019
FOR IMMEDIATE RELEASE:
April 1, 2019

COLUMBIA, S.C. – Blue Granite Water Company and Columbia Water announce a major step forward for water quality protection and the continued health and vitality of the Saluda River. At 2:30pm on Friday, March 29th, Blue Granite successfully interconnected its Friarsgate Waste Water Treatment Plant (WWTP) to Columbia Water’s wastewater treatment system. As a result of this regional treatment connection and the cooperation and collaboration of the parties, treated effluent is no longer being discharged from the Friarsgate WWTP into the Saluda River.

In November 2017, the SC Department of Health and Environmental Control (DHEC) notified Blue Granite of the availability of a regional connection for the Friarsgate WWTP with Columbia Water. Thereafter, Blue Granite and Columbia Water worked collaboratively to negotiate and execute a wholesale interconnection and treatment agreement. This agreement was approved by the South Carolina Public Service Commission in October 2018. DHEC also worked with the parties to promptly review and approve construction and operating permits needed to make the connection.

“The connection of the Friarsgate WWTP to Columbia Water’s facilities is an example of how constructive working relationships and proactive implementation of regional water quality management plans can benefit both utility customers and the environment,” said Michael Cartin, Blue Granite’s Director of External Affairs.

“We are pleased to achieve this milestone with Blue Granite Water Company and believe it will benefit water quality in the Saluda River and economic development in the Midlands for many years to come,” said Assistant City Manager, Clint Shealy. “This is yet another example of Columbia Water fulfilling one of Envision Columbia’s focus areas of enhancing our communities through innovative solutions.”

Blue Granite will continue to work over the next several months to complete the decommissioning of the Friarsgate WWTP. Additionally, Blue Granite is actively working with the support of Congaree Riverkeeper to seek a connection of its Watergate Waste Water Treatment Plant to the Town of Lexington’s regional facilities. Blue Granite is committed to complying with regional water quality management plans and ensuring the compliance of its treatment facilities with applicable laws and regulations.
 
To learn more about the City of Columbia, visit www.columbiasc.net or Blue Granite, visit
www.bluegranitewaterco.com.

Congaree Riverkeeper and Blue Granite Water Company Reach Mutual Agreement

Mar 12, 2019

BGWCwebsite

COLUMBIA, S.C.
– Congaree Riverkeeper (CRK) and Blue Granite Water Company (Blue Granite) announce the approval of a settlement agreement (Agreement) by the United States District Court for the District of South Carolina that resolves the parties’ years-long litigation over the I-20 wastewater system.

Although the parties each maintain the merits of their respective legal positions, CRK and Blue Granite have determined that the Agreement is desirable at this time to finally and completely resolve the case in the best interests of each party, Blue Granite’s customers, and the public.

“We are pleased to reach this Agreement with Blue Granite and believe it will help our efforts to improve water quality in the Saluda River for many years to come,” said the Congaree Riverkeeper, Bill Stangler.

In furtherance of future water resource monitoring and planning in the Midlands, CRK and Blue Granite have agreed that Blue Granite will donate to the Central Midlands Council of Governments (CMCOG) the sum of $350,000.00 to be used for the following purposes:

  • $250,000.00 to support water quality monitoring initiatives of the Midlands Rivers Coalition; and
  • $100,000.00 to support the CMCOG’s revisions to, and implementation of, its 208 Water Quality Management Plan.

In addition, Blue Granite has agreed to pay the Southern Environmental Law Center (SELC) the sum of $385,000.00 for attorneys’ fees incurred by SELC, as well as $23,000 to the United States Treasury.

“Blue Granite seeks to provide local water and wastewater service that supports vibrant communities, and we believe the Agreement with CRK is an important step in supporting our customers and communities in the Midlands,” stated Michael Cartin, Blue Granite’s Director of External Affairs.

CRK and Blue Granite look forward to working together on future water quality management efforts, including Blue Granite’s current efforts to interconnect its Watergate Wastewater Treatment Facility to the Town of Lexington.

To learn more about CRK, visit www.congareeriverkeeper.org or Blue Granite, visit www.bluegranitewaterco.com.

Click to Download Joint Press Release

Prevent Frozen Pipes! Winter Weather Tips

Dec 07, 2018

frozen

 

Winter weather brings icy winds and dipping temperatures which can do a lot of damage to your home by freezing pipes and leaving you without flowing water.

There are many precautions you can take now to help you avoid the expense and inconvenience of frozen pipes during an extended cold spell.

Before Freezing Weather
1. Disconnect and drain hoses from outside faucets. If your home has a separate shut-off valve for outside faucets (usually located in the basement or crawl space) then use it to shut the water off to your outside faucets. Then go outside and turn on the faucets to drain water from the line. If your home does not have a separate shut-off valve for
outside faucets, then wrap each outside faucet with insulation or newspaper.

2. Insulate pipes or faucets in unheated areas such as the garage, crawl space, or attic. Check with your local home improvement store for which materials to use to insulate your pipes.

3. Show household members how to turn off water to the house in case of emergencies. The main shut-off valve is often located near the water heater or the washing machine. If a pipe bursts anywhere in the house – kitchen, bath, basement, or crawl space – this valve turns it off.

4. Turn off and drain irrigation systems and backflow devices. Wrap backflow devices with insulating material.

5. Cover foundation vents with foam blocks, thickly folded newspaper, or cardboard.

During Freezing Weather
1. Leave the heat on at least 55 degrees and open cupboard doors under sinks, especially where plumbing is in outside walls, to let interior heat warm the pipes.

2. Temporarily, keep a steady drip of cold water at an inside faucet farthest from the meter. This keeps water moving, making it less likely to freeze.

3. If you are away for any length of time, you may consider shutting off your home’s water to reduce the chances of frozen or broken pipes. Contact your water provider for more information on how to do this.

4. Have your plumber and water provider’s telephone number handy. During an extended cold spell, your pipes might freeze despite the best precautions.

If Your Pipes Freeze
1. Determine which pipe(s) are frozen. If some faucets work but others don’t, that means pipes inside your home are likely frozen. If none of your faucets work, there may be a problem at the street – contact your water provider.

2. Find the frozen pipe(s) and attempt to thaw them with a hair dryer using a low setting. Wave the hair dryer back and forth along the frozen area. NEVER thaw a frozen pipe with an open flame.

3. Shut off water and power (or gas) to the water heater if you have a leak or a broken pipe. Contact your water provider if you are unable to find the shut-off valve or the valve doesn’t work. Check with a plumber or home improvement store for leak repair supplies and information.


#ClickClean and Choose Paperless Billing

Aug 22, 2018
PAPERLESSsouthcarolina

Get rid of paper clutter. Switch to Paperless Billing.

Paperless billing is the easy, secure way to view your bill. The option for free Paperless Billing will email your full viewable invoice directly to you on the date the bill is issued, instead of through the mail. 

If you are interested in free Paperless Billing, please sign up thru your Online Account Access or contact Customer Service.


Fix a Leak Every Week

Aug 22, 2018


Take the 10 Minute WaterSense Challenge and use the checklist to detect and chase down leaks. Many common household leaks are quick to find and easy to fix - worn toilet flappers, dripping faucets, and leaking showerheads all are easily correctable and can save on your utility bill expenses and water in your community. 

Visit our Water Conservation page for more tips to help cut back on water waste.
 

FaLW_find-and-fix-leaks_infographic