Customer Service

Customer Notices

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Matagorda Customers:

Sep 15, 2021

The weather has caused a power outage at the water plant, and this has resulted in a loss of water pressure. Once service is restored, your area will be under a precautionary boil water advisory.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and making ice should be boiled and cooled prior to use. The water should be brought to a vigorous, rolling boil and then boiled for two minutes. In lieu of boiling, you may purchase bottled water or obtain water from some other suitable source. We will contact you once the boil water advisory has been lifted.

We apologize for any inconvenience this may cause and appreciate your patience.

Should you have any questions or concerns, please contact our Customer Service Department at 1-877-718-4396, again that number is 1-877-718-4396.